Marketplace Downtime for Upgrade

Scheduled Marketplace Downtime

We are in the process of performing a long overdue necessary upgrade to the Marketplace and its connection to Banner. The upgrade will take place during the week of Thanksgiving and a few days beyond. The timeline for the shutdown is as follows:

November 21 - 23 - No new orders in Marketplace - Procurement will assist in moving existing orders through the system during this time. 

November 28 - Marketplace connection is shutdown to perform the new upgrade.  Procurement will email all users once the system is available again. The estimated timeline is 2-4 days after shutdown. 

If you have an urgent purchasing need during the marketplace shutdown here are alternative options: 

E-sign Users

If your e-sign form request involves changes to the Western Marketplace, please be aware that processing will be delayed while the system is down:

  • Financial Manager Maintenance form
  • Budget Authority Maintenance form
  • Western Marketplace Access form
  • Fund Code Maintenance form
  • Organization Code Maintenance form

We thank you for your patience during this time and will work with you to ensure your procurement needs are met during the Marketplace shutdown. 

Have Additional Questions?

If you have additional purchasing questions, please don't hesitate to reach out to us at Purchasing.Department@wwu.edu and we will assist you as best as possible during this scheduled downtime.