Getting Started in the Western Marketplace

AMAZON CUSTOMERS: When you proceed to your cart to check out, there is now a new question. It says "Is this an EMERCO Purchase? Yes or No?" You will select YES if this purchase is due to the COVID Pandemic situation, or select NO if this is for normal campus activities. 

Thank you.

Screenshot of check out screen on Amazon with EMERCO Question

Supplies for Returning to Campus – Related to COVID-19

Over the past few months, many safety and cleaning products have been delayed or are unavailable through regular Vendors. Procurement is working hard to secure the supply of essential products using a centralized approach to ensure security of supply and control of price. 

We have a Created a new Catalog in Marketplace called COVID-19 Safety & Cleaning Supplies


What is different about this new Catalog? 

  • It has products from multiple vendors dependent of best price and availability, product selection/brand may change as supply availability does. 
  • Products will be managed centrally and distributed through Central Services with collaboration and product education from FM Custodial.
  • When ordering the products, a PO will be generated that emails to Central Services, Billing will be at will at time of delivery based on prices listed in the catalog.

NOTE: THESE PRODUCTS ARE FOR CAMPUS ONLY. You are NOT allowed to ship these products to your home.

We are working hard to ensure the best prices are obtained for everyone on campus, to ensure the safety and security of everyone.

Please see the information below for a step-by-step on how to order using the COVID-19 Safety & Cleaning Supplies Catalog.

Please do not hesitate to contact us if you have any additional questions or product needs that you do not currently see in Marketplace and we will work to source these for you.


Once you have your items in your cart, go ahead and check out as normal. On the first area you encounter, the General Details, you will need to make 1 change: Order Type. Click on the dropdown and change it to: “COVID-19 Supplies”:

Then you can continue on with your order as usual.

PLEASE NOTE: You CANNOT ship COVID Supplies to your home – this is for campus deliveries only for your area or department as we re-open campus. 

Important Notes:
You will receive an error message that you will need to correct for the following things:

  • Attempting to ship to a home address
  • Forgetting to change the Order Type

To read the error message, click on “Alerts” on the right-side of the screen and it will tell you what caused the error.

For each of these, you can simply go back and adjust the order, then click “continue” (a blue ‘saved’ box will appear), and resubmit your order.

Shipping – Shipping/Delivery will be handled by Central Services, so that charge will be added to your final invoice and then sent to you by Central Services. 

Additional FAQ’s and Information

To Order a cleaning Service please complete a service request at

We have worked with ESM to provide the opportunity for Western Employees to temporarily ship items required for work to their home. If you wish to opt-in to this, please email us your home address details to:

To comply with new CDC recommendations, all incoming orders are quarantined and disinfected for 24 hours before being released. When Central Services receives your order they will quarantine, disinfect, and in 24 hours will send you a notification when you can safely come pick up your order.

photo of a night market on the WWU Campus

What is the Western Marketplace?

The Western Marketplace is Western's online system used to order goods and services. You will be able to place orders through the Western Marketplace and have purchase orders directly sent to vendors.

Quickly and easily shop for your needs, then check out and go!

See what the Western Marketplace has to offer you and your department!

Western Marketplace screenshot

Don't have access to the Western Marketplace yet?

To be added to the Marketplace as a user, please fill out this eSign Form.

Thank you!


Sign up for a Training course. Upcoming classes are listed under Business & Financial Systems on the HR Training page.

Once you've been given the appropriate system access, you'll be able to use the Western Marketplace to make purchases for your office or department.

Is your purchase going to be more than $10,000?

Departments are required to consult with Procurement prior to making a financial commitment over $10,000. Orders that are over $10,000 require a competitive bid process. The competitive process involves procuring a minimum of 3 competitive quotes for the goods/service in question.

If you are planning a purchase over $10,000 contact us in Procurement as soon as you have finalized your need. The earlier we are involved in the process the better deals we can get you

In addition, these competitive quotes are required to be a sealed bid process. If over $100,000, the bids get posted onto the Washington Electronic Business Solution (WEBS) site for vendors to access and respond. Sealed bid process is only for $100,000 and over. 

If your good/service is not available via the Viking Market, you may need to create a contract. You can learn more about this procurement type on the Contracts page here.