Travel Updates
Reporting and Reconciling Travel Expenses Associated with Travel Cancellations due to COVID-19
Please follow these instructions on how to report your travel expenses due to cancellations.
If you have any questions please contact travel.services@wwu.edu.
Please Note: The Contracts, Procurement, and Travel Teams are all currently working remotely. All phones are forwarded so you can continue to reach us through all the usual channels.
SAP Concur, Western’s new electronic travel expense management solution, is now live with our pilot groups!
We will begin a phased roll out and training of Concur to all of campus in 2020. You can read more about Concur, and its benefits, in our announcement below.
For those of you in the pilot group, you can log in to Concur here.
You can also view our Concur Training Videos here.
*Please note, you will need to click the link, close the window, and then click the link again. We are working with ATUS to fix the issue.
Announcements & Updates
Have you heard the news?
SAP Concur, Western’s new electronic travel and expense management solution, is scheduled to replace TEM in 2020!
Why is TEM being replaced?
Ellucian, TEM’s vendor, stopped providing updates to the application in 2016 as they transitioned to offer a different software opportunity. Since then, the support they provide Western for TEM has been steadily diminishing and is now expected to be completely unavailable by the end of 2020. Western needed to make a change.
About SAP Concur
After an extensive RFP process, vendor demos and campus feedback, Western selected SAP Concur to replace TEM. Based in Bellevue, WA, Concur was founded in 1993 and currently partners with more than 40,000 clients worldwide, including over 400 institutions of higher education. SAP Concur offers Western a best-in-class platform that connects travel, expense, and risk management into one powerful solution.
Benefits of SAP Concur
Advantages include mobile access, built-in policy compliance, transparent approval routing, improved reporting, and risk mitigation. Travelers can take photos of receipts on-the-go or submit itineraries via email to auto-populate expense reports. Western’s new system also connects travel requests, bookings, and reimbursements.
What happens next?
Pilot group training started December 2019, and will be followed by a phased roll out to campus.
Need More Information?
Project-related questions?
Please contact our replacement system project manager, Heidi Ling via email or by phone at 360-650-4220.
For university travel policy and procedure questions, please contact Travel.Services@wwu.edu or by phone at 360-650-3341.