Business Services

Please Note: The Contracts, Procurement, and Travel Teams are all currently working remotely. All phones are forwarded so you can continue to reach us through all the usual channels.

Ordering and Home Delivery Note

When placing an order in Marketplace please select Central Services address, when placing your marketplace order.  See Screen shot for details: 

Please ensure you insert your name in the Ship to Attn Box.

Once your package is received, Central Services will reach out via email and phone to schedule an appointment window for you to pick up your item from the Commissary Building.
 
Please note the following:

  • Entry into the commissary building is prohibited at this time
  • Please come at the time you have been given.
  • Please adhere to social distancing of a minimum 6ft
  • Your items will be a placed on a cart outside the main commissary building upon your arrival. You will be asked to retrieve your time form the cart.

 
To assist with resources at this time if your ordered item is not critical please advise Central Services and they will securely store it for you until normal operations resume, and employees are back on campus. 

If you have an immediate need for an item to facilitate your work at home, please use a P Card /Department P Card and purchase with delivery to your home address. Please note Amazon Business is a good vehicle for this type of spend. If you require access to Amazon Business, please email Karen.McKinnon@wwu.edu.

PLEASE NOTE: This change in process is a temporary measure as we react with COVID-19. All purchases that have home delivery address must be first sent to Purchasing.Department@wwu.edu Purchasing.Department@wwu.edu prior to being placed so appropriate tracking can take place.

Thank you, 

Your WWU Procurement Team

 

Resource Sharing Requests

Many requests for assistance in serving and supporting our local communities and the state in this crisis are flowing into offices and departments. The ICS Team here at Western has developed some preliminary procedures for resource sharing with external entities, which I am happy to share with you.

The goal is to create an efficient and streamlined process for responding to requests through the Incident Command structure.

The basic premises which will guide our resource sharing are:

  • Western Washington University will collaborate with local agencies and organizations where possible to support critical services and functions in the community.
  • WWU must abide by all applicable laws, code, and policy when collaborating with local agencies and organizations.
  • WWU must prioritize critical needs within our own organization to ensure life safety and continuity of operations.
  • Requests for resource sharing, including transfer of WWU-owned material, temporary assignment of WWU employees, or temporary use of WWU equipment or facilities will be considered through the Whatcom Unified Command. Unified Command will have the highest priority.
Western employees receiving inquiries or requests from outside entities should direct those requests to COVID19Planning@wwu.edu.

WWU departments which have materials that could be considered for transfer to Whatcom Unified Command should email the type, quantity, and manufacturer of the materials to Purchasing.Department@wwu.edu.

Ordering Goods related to COVID-19

As the campus continues to prepare itself for any possible impacts from the Covid-19 virus, departments who may be making purchases directly related to this event (i.e. bacterial gel, hand soap, etc.) should contact Business Services/Procurement prior to completing any transactions.

Procurement will work with Facilities Management to check current stock managed by Facilities for cleaning supplies.

PLEASE NOTE: We are experiencing significant delays and back orders for sanitizers and disinfectant wipes.

When requesting items please include in your email, your Department, what you want to order and what quantity. Please send this request to purchasing.department@wwu.edu

Ordering  Cleaning Services Related to COVID-19

To Order a cleaning Service please complete a service request at

https://ready.eas.wwu.edu/

 

If you are looking to purchase a webcam for classrooms, Western recommends the Logitech C920 or C920s.

 

Process Flow of Depts Ordering COVID-19 Items

Business Services is comprised of a collaboration of important functions from across the University. Together we strive to deliver to the campus community the utmost in customer service, value, and support.

Quick Access Links

PLEASE NOTE: You MUST be logged into MyWestern to use these links.

From Transport Services to Procurement, the staff are all dedicated to the success of each campus department, the University, and the community. All stakeholders are encouraged to explore this highly comprehensive site but are always free to contact the Business Services highly capable staff with any questions on the services they provide.

multi-colored ropes coming together to be joined to a main blue rope

Learn more about the services we offer below

Central Services

This is where you will find information on moving your office to a new location, finding surplus furnishings and office equipment such as filing cabinets, and the proper way to dispose of your overflow of office furnishings or equipment. 

Contract Administration

Contract Administration facilitates all aspects of contracts at Western. This includes the solicitation, awarding, management, and monitoring of all contracts (with the exception of Public Works) for Western Washington University.

Mail Services

Mail Services provides the internal campus mail at Western, as well as collecting and sending business mail through USPS. In this area you will find links to metering, FedEx, information about campus mail, and references.

Procurement

Procurement provides support in obtaining the goods and services needed for Western to run at peak performance. From office supplies and furniture to lab supplies, Procurement provides oversight to ensure what you are purchasing complies with federal, state, and local requirements.

Print & Copy Services

Print & Copy provides Western with a variety of services, from the Print & Copy Center for individual needs, to Coursepacks and running the Campus Post Office. 

Travel Services

Western's Travel Services guides staff, faculty, and students through Federal, State and University travel requirements. Travel Services supports all university travel processes and procurement and strives for excellence in customer service.